Higher ed institutions switching LMS providers less often

“Institutions aren’t switching learning management systems as often as they used to,” writes Lindsay McKenzie, and when higher ed institutions do switch LMS providers, it is often due to frustration with existing systems, or financial incentives to switch providers. However, the author notes that “the decision to change LMS provider is not taken lightly at any institution.” Evaluating an LMS provider is a complex and time-consuming process, and so if LMS providers want to retain old or gain new customers, they need to be increasingly attuned to the rapidly changing and diverse needs of higher ed institutions. Inside Higher Ed