How asking personal questions can enhance student support: Editorial

September 20, 2021
A recent article from The Chronicle of Higher Ed examines how a college in the United States used personal questions to provide relevant supports to students and boost retention and completion rates. Each semester, Amarillo College sends out an email asking students about their access to essentials such as food, housing, childcare, and transportation. Based on the responses, the college offers students supports from sources such as the campus food pantry, library, mental health services, and more. Students who were receiving supports had a 4% higher retention rate. The Chronicle of Higher Ed (Paywall) (Editorial)