Licensing exam company reneges on refund for respiratory therapy students

August 20, 2018

Yardstick, the company that runs the national licensing exam for respiratory therapy, has announced that a group of students will not be getting a full refund despite its earlier promise. Earlier this summer, students from the three-year New Brunswick Community College respiratory therapy program were required to complete a six-hour computerized certification exam, which was cancelled midway through the test after a major computer glitch occurred. CBC states that the company initially sent an email stating that it would refund the original examination fee amounting to $899 plus HST and offer a free rewrite opportunity. However, a follow-up email stated that the company would only offer $290 and allow a “broader range of expenses” to be claimed. CBC reports that some students are taking legal action against the company, while others are talking to their MLAs. CBC