New study finds that international students from Hong Kong, Saudi Arabia are least satisfied

August 21, 2014

A new satisfaction survey of 60,000 international students studying in the United States, the United Kingdom, and Australia finds that they are mostly satisfied with their experiences. However, the data also indicate that satisfaction levels vary by country of origin and that having a disproportionate number of international students from a single country can have a negative impact on integration. Respondents were asked to rate their overall satisfaction on a scale from 1 (“very dissatisfied”) to 4 (“very satisfied”). The average satisfaction level was 3.09 and 3.08 for undergraduate and graduate students, respectively. Students from Europe reported higher levels of satisfaction, while students from Saudi Arabia and Hong Kong reported the lowest levels. The data also show a correlation between the ratio of first-generation students within the international student population and a lower overall satisfaction rate, possibly due to factors including financial disadvantages, predatory recruitment practices, or less-informed decision-making. The report also identifies those qualities in an institution that international students value most. Inside Higher Ed