Online complaints against Eminata Group institutions a "smear campaign"

March 12, 2012

There are over 200 online posts critical of 3 for-profit institutions under the Eminata Group name (University of Canada West, Vancouver Career College, CDI College), alleging business practices that are leaving students frustrated and searching for answers. Eminata has dismissed these posts as a smear campaign initiated by a few dissatisfied former students and staff, including a former director whom the company accuses of attempted extortion. A Vancouver police spokesperson says Eminata's complaint on the extortion matter was closed with no charges pressed. The Vancouver Province says its investigation suggests there might be more to the online posts than just disgruntled students. A current CDI College instructor, who spoke to the paper on condition of anonymity, said she knew some of the allegations to be valid, including the use of unqualified teachers, misleading enrolment information, commissioned sales representatives, and inconsistent exam standards. The Province spoke to some former students who make such claims, and mentions there are a significant number of civil court documents bearing the names of the 3 institutions. The reviews aren't all negative, though. While some students interviewed by the Province said there was room for improvement, their basic response was that they got out what they put into it. Not named in the online allegations is Eminata founder Dr. Peter M. Chung, whose interview with the Province is featured in the second part of the paper's investigation. The paper reports that UCAN president Dr. Verna Magee-Shepherd resigned Friday. Eminata News Release | Vancouver Province (March 11) | Vancouver Province (March 12)