Students report problems with NSLSC since end of loan repayment freeze

November 10, 2020
Since the end of the loan repayment freeze, CBC reports that students across Canada have faced difficulties with the National Student Loans Service Centre (NSLSC). Students reported statements that show missed payments, experienced unauthorized bank withdrawals, and cited a lack of information about repayment assistance. Additionally, they described long wait times – or even no answer – on the NSLSC phone line. “Students have really been hurt through COVID-19,” said Nicole Brayiannis, national deputy chairperson of the Canadian Federation of Students. “They’re really feeling the financial effects of this, and they’ve received little to no financial relief from the government. So now is the time that they really need the government to be prioritizing student needs, and that’s simply not been the case.” CBC (National)