Supporting a faculty member who has been trolled: Opinion

December 9, 2020
Postsecondary institutions should be prepared to appropriately support scholars who are “trolled” when engaging in public scholarship, writes Susan M Shaw. The article describes some of the ways that institutions can take action when “trolls” attack a scholar with emails, phone calls, and messages directed to them and their superiors. Departmental and administrative support helps to ensure that faculty members feel secure and to empower faculty to continue engaging in public scholarship. Shaw encourages institutions to use a proportional response, and to not add to the attack through unnecessary public statements or emails. Shaw also describes how diversity offices, public safety, tech services, and campus colleagues all play a role in supporting “trolled” professors and ensuring their safety. “Colleges and universities should have the courage to champion faculty when they do their jobs,” said Shaw. Inside Higher Ed (International)