Tips for implementing policies to address online harassment from trolls: Opinion

September 10, 2021
All postsecondary institutions need to have policies in place that provide guidance for supporting faculty and staff who are targeted by internet trolls, writes Michael Bérubé. The author offers tips for both faculty members who are being targeted and the administrators supporting these faculty members. Bérubé suggests that faculty members disengage from messages and show caution in responding, but also encourages preserving messages and taking screenshots of inappropriate social media posts. The author advises administrators to help faculty or staff by addressing their safety, advising staff about the issue on a need-to-know basis, ensuring a coordinated response, and facilitating changes such as the removal of a faculty member’s contact information from online pages if requested by the faculty member. Chronicle of Higher Ed (Paywall) (Editorial)